Hoeken Design Build Privacy Policy

Last Updated: August 18th, 2026

Hoeken Design Build (“Hoeken,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Hoeken Design Build website (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy does not apply to any website, mobile application, service, or product that does not display or link to this Privacy Policy or that contains its own privacy notice.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use our Website. By accessing or using the Website, you agree to this Privacy Policy. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

How We Collect Personal Information

We may collect personal information from you directly or indirectly. For example, when you fill out a contact form, request information about our services, or sign up to receive email communications, you provide personal information directly to us. Other information may be collected automatically as you use our Website. We may also receive personal information from third parties with whom we work.

We Collect Personal Information When You Provide It

You may provide certain types of personal information directly by interacting with us online or offline, including through social media, web forms, phone, email, in person, or postal mail.

When you fill out a form on our Website, for example, you may provide information such as your name, email address, phone number, geographic location, and the reason for your inquiry.

We Collect Personal Information From Third-Party Sources

We may collect personal information about you from third parties, including business partners, public databases, referral sources, marketing providers, or other third parties from whom we lawfully obtain information. We may combine this information with information we already have about you.

This information may help us update, expand, and analyze our records, identify prospective customers, and provide information tailored to products or services that may interest you.

We may also work with third parties that support the delivery of our business, project management, marketing, communication, and related services. Your personal information may be provided to us by those third parties.

We may collect personal information from online social networks when you interact with Hoeken through those platforms. We may also collect information when you use social media buttons, plug-ins, or similar features associated with our Website.

We Collect Personal Information Using Automated Technologies

Certain information may be collected through automated technologies when visitors navigate our Website or interact with our online services. For example, we may collect or log your IP address, browser or device information, pages visited, referring pages, interactions with Website content, and similar usage information.

Automated collection technologies, such as cookies, pixels, beacons, tags, and scripts, may be used by us or our third-party service providers to analyze trends, administer the Website, understand how visitors use the Website, measure marketing effectiveness, and improve the Website and our services.

You may be able to control or decline certain cookies through your internet browser or other cookie-management tools made available through the Website. Please keep in mind that declining certain cookies may decrease the functionality of the Website or disable some features.

We Will Not Knowingly Collect Information From Anyone Younger Than 16

Our Website and services associated with our Website are not intended for use by anyone younger than 16 years old, and we do not knowingly collect personal information from anyone younger than 16.

If we become aware that personal information belonging to someone younger than 16 has been provided to us, we will take reasonable steps to delete the information from our files.

Our Legal Basis for Collection

Certain data protection laws require that we have a legal basis for collecting or processing personal information. The legal basis upon which we rely may differ depending upon the circumstances.

Where applicable, we may collect or process personal information when:

We have your consent;
You voluntarily provide your personal information to us;
Processing is necessary to provide a product or service you have requested;
We have a legitimate business interest in processing your information and that interest is not overridden by your applicable data protection rights;
We are required to process information to comply with a legal obligation; or
Processing is necessary to exercise, establish, or defend legal claims.

Do-Not-Track Requests

Some browsers offer a “Do Not Track” privacy preference. When a user activates a Do Not Track signal, the browser may send a message to websites requesting that the user's online activity not be tracked.

Our Website may not respond to all Do Not Track signals. Where applicable law requires recognition of particular browser-based privacy signals, we will process those signals in accordance with applicable law.

How We Use Personal Information

We do not knowingly collect information from children under the age of 13. If you believe a child has provided personal information through our site, please contact us, and we will take steps to delete it.As users navigate through the Website and interact with Hoeken, we may use the personal information we obtain:

For other lawful business or marketing purposes consistent with the practices described in this Privacy Policy.
To provide our products and services, including operating and maintaining our Website.
To communicate with prospective, current, and former clients.
To respond to inquiries, requests, or other communications.
To market and promote our products and services.
To personalize your experience with the Website.
To provide access to and maintain the security and integrity of the Website and our systems.
To provide updates regarding Hoeken, our Website, projects, services, events, promotions, surveys, or other information that may be of interest.
To perform analytics, including market research, consumer research, trend analysis, and analysis of Website performance.
To operate, evaluate, develop, manage, and improve our business, products, services, Website, and communications.
To perform accounting, auditing, billing, reconciliation, collection, and other internal business functions.
To manage professional relationships with clients, prospective clients, subcontractors, vendors, business partners, and other parties with whom we work.
To comply with legal and regulatory requirements applicable to our business and our internal recordkeeping policies.
To protect Hoeken, our clients, Website users, employees, business partners, and other parties in the event of disputes or potential harm.
To comply with court orders, subpoenas, legal processes, or other lawful requests.
To enforce our Terms of Use, contracts, policies, and this Privacy Policy.

When We Share Personal Information

We may share personal information with third-party service providers that perform services on our behalf, such as website hosting, data hosting, customer relationship management, project management, email delivery, communications, analytics, payment processing, accounting, marketing, advertising, and other business services.

We do not authorize our service providers to retain, use, or disclose personal information except as necessary to perform services for us or as otherwise permitted or required by law.

We may also share personal information with advertising or marketing partners that assist us with our marketing efforts, including measuring the effectiveness of advertisements or communications. These providers may collect browsing or interaction data, including IP addresses, referring pages, Website interactions, and information about whether recipients open or interact with electronic communications.

We may also disclose personal information about you:

If we are required to do so by law or legal process, such as a court order or subpoena;
To establish, exercise, or defend our legal rights;
When we believe disclosure is necessary or appropriate to prevent physical harm, financial loss, or other harm;
In connection with an investigation of suspected or actual illegal activity;
When we believe disclosure is reasonably necessary to prevent fraud or protect our property, rights, clients, employees, business partners, or the public; or
With your consent or at your direction.

We reserve the right to transfer personal information in connection with a potential or actual sale, merger, acquisition, financing, reorganization, joint venture, divestiture, dissolution, transfer of assets, or other transaction involving all or a portion of our business or assets.

How We Secure Personal Information

We have implemented and maintain administrative, physical, and technology-based safeguards designed to protect personal information against loss, misuse, unauthorized access or disclosure, destruction, and alteration.

However, transmission of information over the internet is not completely secure. Although we take reasonable measures to protect personal information, we cannot guarantee the security of information transmitted to or through our Website. Any transmission of personal information is at your own risk.

We are not responsible for circumvention of privacy settings or security measures